Last updated: October 2026

Welcome to Coastal Birth & Nourish Co.

These Terms & Conditions apply to your use of this website and to bookings for services provided by Coastal Birth & Nourish Co. By using this website or booking a service, you agree to these Terms & Conditions.

Please read them carefully before making a booking.

1. About Coastal Birth & Nourish Co.

Coastal Birth & Nourish Co. provides:

• Hypnobirthing Australia™ Positive Birth Program

• Private 1:1 Hypnobirthing programs

• Group Hypnobirthing programs

• Pregnancy massage services

• Postnatal massage services

• Non-medical postnatal support services

Our services are designed to provide education, preparation, relaxation and supportive care during pregnancy, birth preparation and the postnatal period.
Hypnobirthing is an educational birth preparation program and does not replace medical care, diagnosis, treatment or advice from your midwife, obstetrician, GP or other qualified healthcare professional.
Pregnancy and postnatal massage are complementary wellbeing services and are not substitutes for medical care. Postnatal support is practical, non-medical in-home assistance and does not replace midwifery, nursing, medical, mental health or other clinical care.

2. Bookings

Bookings can be made through the Coastal Birth & Nourish Co. website, booking system or by contacting us directly.
By making a booking, you confirm that the information you provide is accurate and complete.
For Hypnobirthing programs, clients are responsible for ensuring they are available for all scheduled sessions.
For group programs, places are limited and are secured once the required deposit has been received.
For private programs, session dates are arranged with the client and are subject to availability.
Massage bookings are subject to practitioner availability, suitability screening and the service area displayed at booking.
Postnatal support bookings are subject to an agreed service schedule, the tasks requested, availability and suitability. We may contact you after booking and payment to confirm your individual support requirements. A booking does not guarantee that every requested task can be provided.

3. Payment

Payment requirements will be clearly displayed at the time of booking.

Hypnobirthing

A deposit is required to secure your place.

The remaining balance is invoiced separately and is due 24 hours before the first scheduled session, unless otherwise agreed in writing.

Current payment arrangements include:

Private 1:1 Hypnobirthing — $800

• $200 deposit

• $600 remaining balance

Group Hypnobirthing — $550 per couple

• $150 deposit

• $400 remaining balance

Ultimate Pregnancy Preparation Package — $1,000

• $250 deposit

• $750 remaining balance

The applicable amount for your booking will be confirmed at the time of purchase.

If the remaining balance has not been paid by the due date, Coastal Birth & Nourish Co. may contact you to arrange payment and may need to reschedule your session until payment has been received.

Pregnancy & Postnatal Massage

Payment is required at the time of booking or at the completion of your appointment unless otherwise agreed.

Postnatal Support

Payment is required at the time of booking unless otherwise agreed in writing. The rate, duration, inclusions and any agreed additional charges will be displayed or confirmed before the service. Additional time or services require prior agreement and may incur additional fees. Where a service is funded by a third party, including an NDIS plan, separate written arrangements may be required before services commence; funding and claim eligibility are not guaranteed.
 

4. Deposits

Deposits for Hypnobirthing are paid to secure your booking, course place and, where applicable, agreed session dates.

Deposits are non-refundable where you cancel or change your mind, subject to your rights under the Australian Consumer Law.

Where possible, Coastal Birth & Nourish Co. may offer a transfer of your deposit to an alternative available date. Any rescheduling is subject to availability.

A deposit cannot be transferred to another person without prior agreement.

5. Cancellations & Rescheduling

We understand that circumstances can change. Please contact Coastal Birth & Nourish Co. as soon as possible if you need to cancel or reschedule.

Hypnobirthing

If you cancel your booking or change your mind, your deposit will generally not be refunded.

Where possible, we may offer one opportunity to transfer your booking to another available date.

For group courses, transfers are subject to availability and the new course date must be agreed with Coastal Birth & Nourish Co.

If a program has already commenced, fees for sessions or resources already provided may not be refundable.

Pregnancy & Postnatal Massage

Please provide as much notice as possible if you need to cancel or reschedule a massage appointment.
Appointments cancelled with less than 24 hours' notice or missed without notice may be charged in full.
Where appropriate, Coastal Birth & Nourish Co. may waive or reduce a cancellation fee at its discretion in genuine or unexpected circumstances.
If you are unwell or experiencing symptoms that make massage unsuitable, please contact us as soon as possible to discuss rescheduling.

Postnatal Support

Please provide at least 24 hours notice if you need to cancel or reschedule. Appointments cancelled with less than 24 hours notice or missed without notice may be charged up to the agreed service fee where lawful, reasonable and disclosed before booking. We may waive or reduce a fee in unexpected circumstances. Any applicable NDIS cancellation rules and the individual service agreement take precedence where required. We will not charge for services that we cancel or fail to provide, except where permitted by law.

Nothing in this section limits any rights you may have under the Australian Consumer Law.
 

6. If Coastal Birth & Nourish Co. Cancels or Reschedules

If we need to cancel or reschedule your booking, we will make reasonable efforts to offer you an alternative date.

If an alternative date cannot be arranged, any amount you have paid for the affected service will be refunded where required by law.

Your rights under the Australian Consumer Law are not affected by this policy.

7. Pregnancy & Postnatal Massage

Pregnancy massage is provided as a complementary wellbeing service using pregnancy-appropriate positioning and techniques. Postnatal massage is tailored to postpartum comfort, recovery and individual circumstances; it is not medical treatment and does not guarantee recovery outcomes.

Before your appointment, you must provide accurate and up-to-date information about your pregnancy or postpartum recovery and relevant health circumstances.

You should inform your practitioner of any:
- Pregnancy complications
- Medical conditions
- Recent injuries
- Allergies or sensitivities
- Medications or treatments that may be relevant to your massage
- Changes in your health or pregnancy since your previous appointment
- Recent birth, caesarean surgery, perineal injury, stitches, bleeding, wound healing or postpartum complications
- Breastfeeding or chest discomfort, where relevant to positioning and comfort

If you have concerns about whether massage is appropriate for you, you should seek advice from your healthcare provider before booking. Following a caesarean birth, complications, infection or other significant concerns, medical clearance may be requested. Massage will not be performed directly over unhealed wounds or surgical incisions.

8. When Massage May Be Postponed or Declined

For your safety, your practitioner may postpone, modify or decline a massage where they reasonably believe treatment may not be appropriate.

This may include situations involving:

• Fever, illness or infection

• Unexplained or significant pain

• Recent injury

• Unhealed wounds

• Vaginal bleeding or fluid loss

• Reduced fetal movements

• Sudden or significant swelling

• Severe headache or visual changes

• Symptoms that may indicate pre-eclampsia or another pregnancy complication

• Unexplained cramping or other symptoms requiring medical assessment

• Postpartum heavy bleeding, chest pain, breathlessness, calf pain or swelling, or other symptoms requiring urgent medical assessment

• Recent caesarean or other surgery where healing or medical advice makes treatment unsuitable
   

Where appropriate, you may be advised to seek medical assessment before treatment continues.

The decision to proceed with massage remains subject to your practitioner's professional assessment and your informed consent.

9. Massage Positioning & Techniques

Pregnancy and postnatal massage are adapted to your stage of pregnancy or postpartum recovery and individual comfort.

Treatment may include supportive side-lying positioning, bolsters and pregnancy- or postpartum-appropriate massage techniques. Postnatal positioning may be adjusted for feeding-related discomfort, healing tissues and individual preferences.

Techniques may be modified or avoided where they are considered unsuitable for your circumstances.

You may ask for a technique to be stopped or modified at any time.

10. Client Responsibilities

By booking a service, you agree to:

- Provide accurate and current information relevant to your booking
- Inform Coastal Birth & Nourish Co. of any relevant changes to your health, pregnancy or postnatal recovery
- Follow reasonable safety instructions provided during your appointment
- Seek medical advice when appropriate
- Attend appointments and Hypnobirthing sessions at the agreed times
- Treat Coastal Birth & Nourish Co. staff, practitioners and other participants respectfully
- Provide a reasonably safe, accessible and hygienic home environment for mobile services, including safe access, adequate working space and control of pets where necessary
- Remain responsible for your child's care and supervision except for specific, agreed periods of non-medical baby assistance during postnatal support

11. Postnatal Support Services 

Postnatal support provides non-medical practical assistance during the first six months after birth, subject to the service description and individual agreement. Agreed tasks may include light household tidying, dishes, laundry, basic organisation, simple household assistance, companionship, and short periods of baby holding or supervision so a parent can shower, rest or attend to personal care. Other tasks, including pet walking, must be agreed in advance.

Postnatal support does not include medical or midwifery assessments, clinical infant care, medication administration, counselling or psychological treatment, diagnosis, professional sleep training, or any service requiring a licence, qualification or insurance cover not held by the provider. It is not an emergency, overnight or on-call service unless expressly agreed and appropriately insured.

The parent or authorised caregiver remains responsible for decisions about the baby's feeding, sleep, health and safety. Baby assistance is provided only for the tasks and periods specifically agreed, with appropriate instructions and supplies available. We follow safe infant handling and sleep practices; we may decline requests that we reasonably consider unsafe. We do not transport babies or other clients unless separately agreed and appropriately insured.

Please disclose relevant home hazards, infectious illness, pets, access requirements and other circumstances that may affect safe service delivery. We may adjust, pause or decline unsafe tasks. Where a client or baby needs clinical attention, we may recommend contacting an appropriate healthcare professional; in an emergency, call 000.

Postnatal support arrangements, hours, tasks and any relevant boundaries will be confirmed before service delivery. Changes must be mutually agreed and may affect price or availability. We cannot guarantee a particular parenting, health or recovery outcome.

12. Mobile Appointments & Home Access

For mobile massage and in-home support, the client must provide a safe, accessible space and accurate location and contact details. Massage requires sufficient clear floor space for the treatment table and safe access to the premises. Setup, consultation and pack-down may occur outside the advertised hands-on massage duration. If safe access or conditions are not available, the service may be modified or rescheduled, subject to applicable consumer rights and any agreed cancellation policy.

13. Postnatal Massage 

Postnatal massage is intended to support relaxation and comfort. The client may request pauses, changes in pressure or positioning, or to stop treatment at any time. Whether a baby may remain present during a massage must be confirmed in advance. The practitioner cannot simultaneously provide massage and supervise a baby; an appropriate caregiver must be available where necessary. Feeding or settling breaks may affect the amount of hands-on massage possible within the booked appointment.
 

14. Hypnobirthing & Birth Education

Hypnobirthing sessions provide education, preparation and practical techniques relating to pregnancy, labour and birth.

Information provided during sessions is intended to support informed decision-making but does not constitute medical advice.

Your individual birth circumstances may change, and decisions about medical care should be discussed with your treating healthcare professionals.

Coastal Birth & Nourish Co. does not guarantee any particular birth outcome, labour experience or medical result.

15. Birth Partner Participation

Where a Hypnobirthing program includes a birth partner, the program fee covers one birthing mother and one birth partner unless otherwise agreed.

Birth partners are encouraged to participate actively in the sessions and practise the techniques provided.

16. Resources & Course Materials

Hypnobirthing Australia™ workbooks and other course resources supplied as part of the program are for the personal use of the registered client and their birth partner.

Course materials, recordings, written resources, worksheets and other content provided by Coastal Birth & Nourish Co. must not be copied, reproduced, published, distributed or commercially used without permission, except where permitted by law.

17. Website Content & Intellectual Property

All content on this website, including text, photographs, graphics, branding, logos, resources and original materials, is owned by or licensed to Coastal Birth & Nourish Co. unless otherwise stated.

You must not reproduce, copy, modify, distribute or commercially use our content without prior written permission.

18. Website Information

We aim to ensure that information on this website is accurate and current. However, information may change and we do not guarantee that every piece of website content will always be complete, accurate or up to date.

Website information is provided for general information and educational purposes only.

19. Consumer Guarantees

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable legislation.

Where a service does not meet a consumer guarantee, you may be entitled to a remedy such as a refund, re-supply or compensation depending on the circumstances.

These rights cannot be excluded by a business policy or contract term.

20. Limitation of Liability

To the extent permitted by law, Coastal Birth & Nourish Co. is not responsible for circumstances outside our reasonable control or for decisions made by a client based on general educational information provided through our website or services.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including rights and remedies available under the Australian Consumer Law.

21. Privacy

Personal information provided to Coastal Birth & Nourish Co. is handled in accordance with our Privacy Policy.

Information collected through registration forms, booking forms and client forms may be used to provide and administer your services, communicate with you about your booking and meet our legal and business obligations.

Please refer to our Privacy Policy for further information about how your personal information is collected, stored and used.

22. Complaints & Concerns

If you have a concern about a service, please contact Coastal Birth & Nourish Co. as soon as possible so we can discuss the matter and work towards a reasonable resolution.

You can contact us using the details provided on our website.

We aim to respond to complaints promptly, respectfully and fairly.

23. Changes to These Terms

Coastal Birth & Nourish Co. may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised date.

Changes will not remove or limit rights that apply to existing bookings under the Australian Consumer Law.

24. Contact

If you have any questions about these Terms & Conditions, bookings or our services, please contact:

Coastal Birth & Nourish Co.

info@birthandnourish.com

0404731758

74 618 670 911

Last updated: October 2026